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Change my password when login with google account

Luan Nguyen Jan 19, 2016 09:04PM EST

I cannot change my password when login with my google account.

For the record, please don't tell me to use the "forgot password" feature to reset the password.
Because it never works, I used the "forgot password" many times I don't even count, but sadly, it never works.

Please tell me, what I have to do to change my password, or change from using google account to an AppBlade account.

Thanks & Best Regard
L

Up 0 rated Down
Michael Johnson Jan 20, 2016 12:23PM EST AppBlade Agent
Normally, someone logging in with single sign-on would just change the password on their Google account and continue logging in via Google, but at times someone wishes to login with a normal email and password instead.

Since logins created with single sign-on don't have a password, they prevent the "forgot password" feature from working. This is due in part to the security needs of companies using single sign-on for corporate AppBlade accounts, where we can't allow someone to easily bypass single sign-on by adding their own password. The only way to convert a login from single sign-on to password login is to contact support@appblade.com. We'll add a random password to your login, assuming you are not part of an Enterprise account, and you can then use the "forgot password" option.

We'll do that for your current logins right now.

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